Function of Teeth in Canines and Felines
Veterinary dentistry is a fundamental topic that is constantly improving and evolving. This video is an excerpt from ACT Online Training’s…
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Training is Easy With Up-To-Date Videos
Kittery Animal Hospital is an AAHA accredited practice located in Kittery, Maine. In this video Rosemary Wollerscheid, the practice manager…
How Do Successful Practices Train On Communication?
BluePearl Specialty and Emergency Pet Hospitals is recognized as one of the leading providers of veterinary medicine with over 60…
Saying No with a Yes
Every now and then a client will make a request that we simply have to say “No” to. This is…
Communication Between Managers and Owners
In this video Brian Conrad, CVPM shares valuable insights on effective communication between practice managers and owners. Stay tuned for more…
Self Evaluations
In this video Jessica Manning, CVPM discusses the importance of practice leaders putting themselves through the same process used when they…
Nutrition – Understanding Pet Food Ingredients
In this video,veterinary nutritionist Lily Johnson, DVM DACVN explains how ingredients are listed in pet food labels. This video as…
Handling Sharps
In this video, the proper handling of sharps as well what OSHA identifies as sharps is discussed. The appropriate disposal…
Eye Wash Station
In this video, proper eye wash station use is discussed in order to appropriately flush contaminated eyes within the veterinary…
Understanding Practice Software
Check out this video then ask yourself “Is training my staff on Practice Management Software important to me?” If you…
Safety – Setting up a Step Stool
Falls from step stools and stepladders are some of the most commonly reported injuries in the veterinary workplace. Even though…
Private Practice Paradigm
In this video, P. Christopher Music discusses how to balance the roles of a private practice owner to help grow…
Hire Slow and Fire Fast
In this video, Peter Weinstein discusses a practical system for hiring and retaining the right team. Stay tuned for more…
Bundling 12 Month Preventatives
In this video, Dr. Karen Fling reveals how compliance soars when you bundle 12 months of preventative instead of single…
Dealing with Toxic Coworkers
In this video Dr. Mary Gardner, DVM provides practical insights for dealing with toxic coworkers within your veterinary team. Stay…
3 Steps to Avoid Hiring Regret
In this video Brian Conrad, CVPM provides 3 practical steps to take in your hiring process in order to prevent…
Workplace Culture
In this video Wendy Hauser, DVM offers practical tips on how to identify and improve your workplace culture. Stay tuned…
Improve Culture Through Training
In this video Sandy Walsh, RVT, CVPM discusses how providing adequate training to all your employees will inevitably lead to…
Inventory Management and Payroll
In this video, Jessica DeCesare, CVPM discusses how managing inventory and payroll can show your value as a practice manager.…
Showing Staff Appreciation (Saying Thanks)
In this video Dr. Bernadine Cruz discusses the importance of not only saying thank you for a job well done…
Mission Statements
In this video, Debbie Boone discusses how to create a strong mission statement from the heart in order to better…
Learning Styles and Preferences
In this video, Julie Poncier discusses how to maximize training efforts by tailoring training programs to engage various learning styles…
Understanding Capillary Refill Time
In this video, Dr. Medora Pashmakova, DVM, DACVACC, discusses why it is important to understand capillary refill time and the…
Workplace Delegation
In this video, Tracy Dowdy, CVPM discusses why learning to properly delegate responsibilities to your team can result in higher…
Wendy Myers – Gift Bags
In this video, Wendy S. Myers offers an innovative marketing opportunity for your practice through welcome gift bags to new…
Jugular Blood Collection
In this video, Heather Wessel, CVT, and Tina Kernes, DVM, discuss and demonstrate how to properly perform a jugular veinipuncture…
Training on Communication Skills by Karyn Gavzer:
In this video, Karyn Gavzer discusses how training the entire staff on communication skills with clients results in positive ROI…
Canine Restraint – Lateral Recumbency
Having a well-trained team is the first step in creating a culture of empowerment.
Giving Negative Feedback Positively
Having a well-trained team is the first step in creating a culture of empowerment.
Are You a Leader Who Empowers Your Team?
Having a well-trained team is the first step in creating a culture of empowerment.
Creating a Positive Team Culture
Are you ready to create a culture of growth and learning within your veterinary practice?
“Deep Practice” Method for Veterinary Employees
Incorporating a “Deep Practice” method in a veterinary practice reduces training sessions into shorter and more concise 30-minute intervals.
Improving Communication in a Veterinary Practice
Communication training is just as important as learning medical topics.
Training for Veterinary Practice Management Software PiMS
Training staff on how to best use PiMS is a great way to maximize your investment.
Easily Certify Veterinary Assistants
ACT Online Training offers CVA Level 1, 2 and 3 certification training.
